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We give an undertaking that we will endeavour to assist you in whatever way possible to achieve your goals.

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Find out how much you can borrow or what your repayments amounts will be

It makes my life alot easier...

Dealing with FHL was a pleasure and the process really simple. I would recommend FHL and use them again in the future. regards
I. Barry
Auckland Providors
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CUSTOMER SERVICE

At FHL, we pride ourselves on our commitment to providing our customers with the best possible service. Below is a list of our on-line customer service facilities. Alternatively please contact our Customer Services Team on 0800 929 929

Check your payment date, or confirm the remaining balance owing on your FHL loan

Update your contact details

Find the answers to some commonly asked questions

Do you have a general enquiry about any of one of FHL products?

Thinking about paying your loan off or refinancing?

Have you been declined credit or is your Veda Score lower than expected?

Do you have an old unpaid debt with us or have you been declined credit because of a registered financing statement?

Do you have a complaint and are seeking resolution?

If you would like to become a member of the FHL club, receive promotional material from time to time, or communicate in a secure electronic format then you may like to register as a FHL Member.

Financial Holdings is a participant of the Insurance & Saving Ombudsman (ISO) scheme. If you need to contact the ISO for any reason they can be contacted at Freephone: 0800 888 202 or info@iombudsman.org.nz, or by writing to Office of the ISO, PO Box 10-845 Wellington 6143 NEW ZEALAND

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Financial services requests

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